For Your Visit

The Arthur Smith Institute for Urology
450 Lakeville Road, Suite M41, New Hyde Park, NY 11040
Phone: 516.734.8500 // Fax: 516.734.8535
Hours of operation: Monday-Friday 8:00 am - 5:00 pm

New Patient Packet


What to bring for your visit
On the day of your appointment, you will be asked to provide the receptionist:

  • Your insurance card Please provide primary and secondary insurance cards.
  • A referral, if needed Many insurance plans require a referral to see a specialization. Since the Arthur Smith Institute for Urology specializes in caring for people with urological conditions, you are reminded to bring in a referral.

    If your insurance plan is an HMO: HIP, Oxford, Aetna, Cigna, Healthfirst, United Health Care, you may be required to provide a referral before you are able to see the doctor. We are unable to have you see the physician if we do not have a referral at the time of your appointment.

  • Lab or diagnostic test results For your first appointment, please bring any results from tests that your previous doctors may have ordered. Providing the doctor with actual x-rays, films, or a CD is very important for understanding your condition. Examples include PSA, urinanalysis, cat scans, MRI that are specific to the condition for which you are seeing a physician at the Arthur Smith Institute for Urology.

    You should request that a copy of these results be sent directly to you from your doctor's office. For patients that are seeing the doctor for a follow-up appointment, please bring any results from tests that were ordered during your last appointment. If you had a biopsy, please bring the actual glass slides for review. At the time of your visit, please remember to provide the Medical Office Assistant that brings you into the room with the results that you have brought with you.

The receptionist will then ask you to fill out our New Patient Packet. These forms will ask you for your past medical history, medications you are currently taking, allergies, and several other questions that will help the health care provider get to know you and your condition. It is important that you fill these forms out carefully therefore, we will mail them to your home a few days prior to the appointment so that you can take the needed time to complete the requested information.

Remember to bring these forms with you the day of your appointment and to provide them to the receptionist upon check in.

*Questionnaires for Dr. Gilbert's patients only :

Insurance Information

The physicians at the Arthur Smith Institute for Urology participate in many insurance plans. When you call to make an appointment, the phone scheduler will be able to tell you if the doctor that you would like to see participates in your insurance plan. If they are not, the phone scheduler can recommend another health care provider in the Institute that does accept your insurance.

If you currently have Medicaid coverage, you can contact 718.470.7036 for an appointment. We can also assist those who are currently uninsured through the North Shore-Long Island Jewish Health Care Access Center, which can be reached by calling 1.866.381.1931. This service can assist you with eligibility and enrollment for a variety of affordable insurance programs.